Lower Your Phone Costs, Ensure Flexible and Secure Communication!
VoIP (Voice over IP) and SIP Trunk technologies provide both cost advantage and flexibility by carrying out your business's phone communication over the internet. As Dem Teknoloji, we offer VoIP solutions as an alternative to traditional phone lines, integrate your existing switchboard infrastructure into IP systems, and provide high-quality voice communication. We easily include your remote employees in the system, manage your multi-branch structures centrally, and reduce your phone expenses by up to 70%.
VoIP Systems Installation and Configuration
We establish a special IP phone infrastructure for your business and make all configurations.
- IP phone and softphone installations.
- IP PBX (Cisco, 3CX) installation and configuration.
- Internal numbering and routing settings.
- IVR (Interactive Voice Response) menu design.
- Call group and queue management.
SIP Trunk Integration
We connect your existing switchboard infrastructure to the internet with SIP Trunk and reduce external line costs.
- Connecting your existing PBX to SIP Trunk.
- Analog/hybrid switchboard integration with Gateway devices.
- Failover (backup line) configuration.
- Numbering plan (Dial Plan) optimization.
- Voice quality guarantee with QoS (Quality of Service) settings.
Cloud PBX (Virtual Switchboard) Solutions
We offer cloud-based switchboard systems without hardware investment.
- Flexible channel and user capacity.
- Managing your own switchboard settings with web panel.
- Automatic updates and backup.
- Easily including remote employees in the system.
Advanced Call Management and Reporting
We manage your calls intelligently and offer detailed reports.
- Call routing and time-based routing.
- Call Recording system.
- Real-time call monitoring and dashboard.
- Detailed CDR (Call Detail Record) reports.
- Call statistics and cost analysis.
Frequently Asked Questions
VoIP (Voice over IP) is a technology that carries voice communication over the internet. SIP Trunk represents a virtual phone line that allows you to connect your traditional switchboard systems with external lines over the internet. Thanks to these technologies, you can significantly reduce your phone costs.
It provides up to 70% savings on phone costs. You can easily include your remote employees in the system. It offers flexible scaling opportunities. Reduces switchboard hardware costs. Offers advanced call management and reporting features. Provides central management for multi-branch businesses.
Yes, most modern IP PBX and hybrid switchboard systems are compatible with SIP Trunk. Switchboards such as Panasonic, Alcatel, Siemens, Cisco can be easily integrated. If you have an analog switchboard, we can switch to SIP Trunk with a gateway device. We evaluate your existing switchboard infrastructure and offer the most suitable integration method.
With sufficient internet bandwidth, VoIP voice quality is the same as or even better than traditional phone lines. We offer HD voice quality support. We prioritize voice traffic with QoS (Quality of Service) settings. We ensure crystal clear calls with Jitter buffer and echo cancellation technologies. We offer automatic routing and backup systems in case of internet interruptions.
Approximately 100 Kbps bandwidth is required for each simultaneous call. Minimum 1 Mbps upload/download speed is recommended for 10 simultaneous calls. We recommend using fiber internet or a dedicated line for uninterrupted service. We evaluate your internet infrastructure and plan necessary improvements.
Yes, we provide softphone applications for iOS and Android. Your employees can make and receive calls with their office numbers from their smartphones. Calls can also be made from tablets and laptops. Ideal solution for remote work and field personnel. We also offer the possibility to make calls via web browser.
Yes, we encrypt all calls with TLS and SRTP protocols. We configure firewall and security wall settings. We provide DDoS attack protection. We apply SIP security measures and authentication mechanisms. We offer regular security updates and monitoring service.
Yes, you can reach all emergency numbers in Turkey. We transmit your address information to emergency services with geographical number allocation. We offer E911/E112 support. We integrate location determination systems. We ensure full compliance with legal requirements.
Yes, you can transfer your existing fixed and mobile numbers to our VoIP system. We manage the number portability process from start to finish. We make a transition plan to ensure uninterrupted transition. We coordinate with Turk Telekom and other operators. The process usually takes 5-10 business days.
Pricing is based on the number of channels (simultaneous call capacity) and minute packages. We have a fixed monthly fee + pay-as-you-go model. We offer different tariffs for domestic and international calls. We prepare flexible packages according to your special needs. Installation and equipment costs are shared transparently.
Yes, we keep detailed call records (CDR). We offer real-time call monitoring panel. We provide incoming/outgoing call statistics and cost reports. We offer Call Recording system. You can create reports in Excel and PDF format. You can access your statistics 24/7 via the web panel.
Yes, our experienced technical team is with you from installation to after-sales support. We offer on-site installation and configuration service. We have a 24/7 technical support line. We provide quick problem solution via remote connection. We give user training to your employees. We offer proactive system monitoring and maintenance service.
Let Us Call You Now!
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